CUSTOMER SERVICE

CUSTOMER SERVICE


At Hwy 42 Auto Service, we understand that sending your vehicle in for a checkup can be daunting. Your automobile is a major investment and you want to protect it with the best service for a fair price. That's exactly what you'll find at Hwy 42 Auto Service. Our mechanics will walk you through every step of your vehicle's service in clear terms so that you understand what's going on at each step of the journey. At Hwy 42 Auto Service, we won't begin work until you're completely familiar with the job at hand. Keeping you in the loop from the very beginning is just one of the ways we provide great customer service.


Communication

While fixing your car and getting you back on the road is our passion and number one priority, we understand that you have plenty of other things going on in your life. That's why Hwy 42 Auto Service focuses on maintaining a high level of communication with you throughout the entire repair process. You need your car to live your life, and if something unforeseen comes up which will delay the repair, you need to know about it as quickly as possible so that you can make other plans. As soon as we know something, you'll know it too. That way we can keep you one step ahead of any curveballs that life, or car repairs may try to throw at you.


Extra Mile

At Hwy 42 Auto Service, we like to work with our customers, as well as for them! Keeping people happy and coming back across generations. We want your car repair experience to be as pleasant as it possibly can be, and since 2016, we've gotten extremely good at making that happen. Give us a try next time you need some repair work done and see the difference that high-level customer service can make!


To learn more about the services we offer for your vehicle, call us at 919-335-3726 or email us.



Reviews

Quote reviewiconHonest Repair Shop
Engine Maintenance, near Willow Spring, NC

Most professional auto place I have ever been too. Anthony is genuine and honest. Anthony, his team and his wife are outstanding with customer service. They found a life time customer for sure!

Quote reviewiconFamily Owned Auto Shop
Electronic Services, near Willow Spring, NC

This is the best mechanic I have ever met. We all know how hard it is to find a reliable, trustworthy mechanic. Your long search is over! I have been seeing this man for years now, and every time, the diagnostic and following work has been phenomenal, more than fairly priced, and done so in a timely manner. This caring individual, and therefore his business, will explain to you essentially how parts operate and how it's apparent the [normally functioning] parts aren't doing what they're supposed to do. Their location is perfect for those who aren't close to the city, but if you're in the city, the minuscule trip is well worth the worry-free care done to your vehicle. He's fixed numerous things such as the distributor, fuel pump, O2 sensors, engine and transmission work...the list goes on.

Quote reviewiconDependable Auto Shop
Car & Truck Care, near Willow Spring, NC

Very friendly and personable. Reasonable prices and great communication. I would recommend them to anyone.

Partners

ASE (Automotive Service Excellence)
NAPA
O'Reilly Auto Parts
Car Care Aware
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